The Gambia will host this year’s 12th Annual Innovation Africa Digital (IAD) Summit, in partnership with Extensia from the 25th to 27th March at the Kairaba Beach Hotel. About 300 participants including Africa’s’ Telecom leaders will converge to discuss the theme: ‘Quality of Service and Customer Experience’. The theme is considered as one of the most pressing issues facing Africa’s telecommunications industry. Extensia Ltd – an international firm that promotes ICT across Africa, will bring together policymakers, regulators, mobile and ISP operators, major end users as well as International solution providers and consultants. Providing a world class conference program to accelerate Telecoms and ICT growth in Africa.
According to The Ministry of Information and Communication Technology (MOICI) This year’s event seeks to support the most pressing agenda facing stakeholders in the development of the ICT sector and its need to improve QoS, from policy to regulation (in terms of networks to content management), while promoting the understanding of the needs of the very diverse African market, hence the theme of the proposed Banjul IAD Summit, Towards Service Excellence.